Online Tenders Terms & Conditions



"website owner" and/or "OnlineTenders" means Online Tenders CC, a close corporation with registration number 2008/062837/23 "this website" means and all sub pages thereof excluding links to external sites "user" means any person accessing any part of this website or receiving our daily tender email notifications

Detailed description of goods and/or services

Online Tenders CC is a business in the Information Technology industry that provides an electronic tender notification service to its subscribers.

Delivery policy

Subject to availability and receipt of payment, subscribers are notified of tenders electronically, by means of a daily email alert as well as push notifications via the OnlineTenders mobile applications.

Use of the site

  1. OnlineTenders reserves the right to amend these terms and conditions at any time. Users remain at all times responsible for ensuring that they are aware of the amended terms & conditions of use and continued use of the website constitutes the users' acceptance.
  2. The information contained in this website is intended, solely to provide a tender notification service for the personal use of the user, who accepts full responsibility for its use.
  3. Subscription to the OnlineTenders website ( shall constitute one user licence. This means that only one user has access to tender details per subscription purchased. Access to tender details is provided by means of a username and password, which may not be given out to others for use. Users are allowed to access the website to view, copy and download the information and documents from the website.
  4. All information supplied by OnlineTenders is subject to copyright and shall not be reproduced, copied, disclosed, provided or resold in either its original form or in any remixed form to any person other than the user.
  5. All subscriptions are payable by the Subscriber in accordance with the terms shown herein. Subscription payments are not refundable.
  6. The user shall be liable for the monthly or annual subscription fee which is payable in advance. Subscription fees shall be charged pro-rata from the date of confirmation.
  7. OnlineTenders reserves the right to terminate this agreement and cancel any subscription without notice for which a payment or installment has not been received by the due date.
  8. OnlineTenders reserves the right to withdraw this service without notice.
  9. The user shall subscribe to OnlineTenders for the period stated and shall continue thereafter indefinitely unless it is terminated by way of 15 days written notice by the Subscriber.
  10. Billing and Automatic Renewal: When you first sign up and purchase the subscription membership, you will be billed immediately for your initial subscription period. By enrolling in the subscription membership, you authorize us to charge you for your initial subscription period and a recurring membership at the then current rate, which may change from time to time. Your subscription membership will automatically renew and prior to the start of the next subscription period, you will be charged the applicable subscription membership fee to your provided payment method on a recurring basis until cancelled as set forth herein. Unless you notify us before a charge that you want to cancel or do not want your subscription membership to auto renew, you understand that your subscription membership will automatically continue and you authorize us (without notice to you unless required by applicable law) to collect the then applicable subscription membership fee and any taxes, using any eligible payment method we have on record for you.
  11. OnlineTenders reserves the right to increase the Subscription Membership Fees annually, upon notice to the current users not less than thirty (30) days prior to the effective date of such increase.
  12. Declination of Payment: If an eligible payment method we have on file for you is declined for payment, you must provide us with a new eligible payment method promptly or your Subscription Membership will be cancelled. If you provide us with a new eligible payment method and are successfully charged, your Subscription Membership period will be based on the original enrolment or renewal date and not the date of the successful charge.

Payment Terms

  1. Payment may be made via Visa, MasterCard, or by bank transfer into the Online Tenders CC bank account, the details of which will be provided on request.
  2. Card transactions will be acquired for Online Tenders CC via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.
  3. User details will be stored by Online Tenders CC separately from card details which are entered by the user on DPO PayGate’s secure site. For more details on DPO PayGate refer to
  4. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Refund Policy

  1. You acknowledge and agree that as a term and condition of using the OnlineTenders platform, any Subscription Membership fees incurred are non-refundable. If you are unhappy with the service of OnlineTenders and have outlined in detail the reasons for your grievance, OnlineTenders will consider the application for a refund and in its absolute discretion will either:
    • a. deny the claim;
    • b. or offer you a credit on your account;
    • c. or refund your payment.
  2. All cancellation and refund requests will be subject to OnlineTenders's review and absolute discretion. We will normally process your valid written request within thirty (30) days of receiving it, unless a shorter period is required by law. You may request a cancellation or refund by emailing your request to OnlineTenders support at If you cancel your Subscription Membership at any time, you will not receive any refund.


  1. OnlineTenders makes every effort to ensure that information published on this website is accurate and current.
  2. Neither OnlineTenders nor its employees warrant the accuracy, reliability or timeliness of any information published on the OnlineTenders website (, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Any person or entity that relies on any information obtained from this system does so at his or her own risk.
  3. OnlineTenders accepts no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is". Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user.
  4. In no event shall OnlineTenders be liable for any direct, indirect, incidental, or consequential damages of any kind whatsoever with respect to the service, the materials and the products. Users of this website must hereby acknowledge that any reliance upon any materials shall be at their sole risk.
  5. OnlineTenders accepts Advertising material and Tender Notices from its clients for publishing on the website. Advertisers are responsible for ensuring that the material submitted.
  6. OnlineTenders reserves the right, in their sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the service or the materials.
  7. Online Tenders CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  8. This website is governed by the laws of South Africa and Online Tenders CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (Online Tenders CC).
  9. Online Tenders makes use of Google AdWords remarketing and other features. To opt out please visit:
  10. This website is run by Online Tenders CC based in South Africa trading as OnlineTenders and with registration number 2008/062837/23 and Mrs Sabitha Sueratan.
  11. Online Tenders CC contact details
    Company Physical Address:
    2 Sanders Road,
    Pietermaritzburg, 3201,
    South Africa

    Telephone: 010 823 2600
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